I ordered my mini in April, it arrived in June which was the time they said it would be ready. Iwan Mepham kept me updated regularly which I really appreciated.

Brilliant service

Excellent service

Excellent service, quick, accessible and to a high standard.

Good service, helpful staff

Service carried out in a timely manner and not over priced.

Excellent service

Good service, prompt and efficient.

No issues, work completed quickly and was informed as soon as car was available

It was easy to book, I was able to get a date within a few days of booking, details were all checked beforehand. On the day the service was completed within the timescale I had been given and I received a video of the inspection.

Well greeted, service was carried out swiftly

Everything completed to a high standard

great friendly expert service and advice

Everything was done as requested

Everyone very helpful

The service was carried out efficiently in the time specified. All the staff were friendly and professional, explaining in detail the work that was conducted. Overall a very good experience. Well done and thank you.

Service area was very attentive and polite. Great overall experience.

You have a great Service team but Danielle is superb and alwasy very helpful

There was a delay in getting the correct part for my car so I was offered a courtesy car when I arrived at the service centre.

Liked the new app which kept me informed by text how the work on my car was progressing and the lady at reception was very helpful

Very straightforward and efficient treatment all the way through. Danielle was extremely helpful, friendly and polite.

Car was immaculately clean on return, courteous staff and pleasant showroom. Reasonable cost for MOT.

The car was delivered in a friendly efficient manner

Easy to deal with

Clear concise instructions on what we need to do.

Friendly efficient service and I love my new car!!

Young lady very good tried her best to help with a problem

handover was very quick and everything explained as to the controls of the car.

I received an email with video from a fitter explaining the work he was carrying out on my vehicle

Nothing was too much trouble for Gabriel .

Good communication and quick

Liked the text to confirm appointment and also when vehicle ready to collect

Any problems we had were taken care of and we felt our business was very important to the team who helped us.

Very friendly welcome Process clearly explained COVID rules in place Vehicle ready when they said it would be

Excellent service from Wendy and the service team

It was excellent,everyone was so helpful

The service was great and they kept me informed

Everything is carried out in a very efficient manner. The staff are very courteous and efficient, and keep you informed of what's going on and when the car is ready.

The staff made it so easy, they couldn't do enough to make the transaction go smoothly and effectively.

I was kept informed during and after the service

I love the vehicles check video. My car came back immaculately clean and I received advisory information to help me keep track of what might need doing in the future. Staff are lovely and give a personal service every time.

All aspects of the service I received was excellent. The salesperson was knowledgeable, polite and helpful- she was a pleasure to deal with. The manager was also very helpful in regards to the value of my old vehicle and setting up MINI finance.

Good video to update car's service

I was able to work at a table while waiting for my car being able to link to the wifi to do this. Wendy kept me updated on the progress of my car. Service was completed with no problems. Liked the complimentary wash and clean was a vey nice touch.

Video sent to explain everything, repairs/service carried out and car valet at the end to leave car sparkling!

Everything was done to plan and on time

A first class experience thruout

As there were no problems. Very efficient.

Explained everything

Great service.