All the staff are so friendly and very professional. Nothing is to much trouble .Help is always at the end of the phone .

Easy to book, great service, extremely helpful staff.

Very Efficient and always met with a smile

Very helpful staff

Excellent

As always I experienced brilliant service from Mini Cardiff

Excellent all round

Quick and efficient service and a transparent and informative process.

Overall service was great

Speedy and even washed the car

Great customer service

Worked hard to get my car serviced without delays

Seasonal service went well and returned a week later so as to get the map update as it needed to done through the computer and software update. Well pleased with the service off your staff.

The job was done quickly and with no mishaps. My courtesy car was there as needed and the staff are great

Just great from dropping car off, to keeping me up to date . Staff were friendly and helpful.

Excellent service

It was great

They never disappoint, customer service is impeccable

Easy to purchase new car, the unavoidable delays out of mini's control where communicated quickly and explained in detail, Rachel kept in touch and answered any questions and kept me up to date on progress.

Seamless great experience

Problem fixed

Great service from Sytner Cardiff. Always friendly and welcoming and plenty of feedback. If I had to be picky it would be nice if when carrying out software updates they saved and reloaded personal settings. But EVs are new, maybe I should have known

I went in for the first service of my mini and left having ordered a new electric mini. Russell at Sytner Mini spent time exposing all the features of the car. It is an awesome car and such fun to drive.

They did exactly what was needed

My car went in on Monday afternoon, the work to start on Tuesday and I picked up my car Wednesday. Very good service compared to other main dealers I have had business with in the past

The whole experience was very pleasurable, when I arrived I was greeted by Josh who made me a hot drink. Then Chantelle looked after me while I was waiting, she was very knowledgeable and gave me valuable advice. The technician did a excellent job.

Very friendly staff & efficient service

Fully informative, video provided. Great timing.

Quick, polite service. Job completed thoughroughly and on time.

Sales team very experienced and very helpful

Quick and easy to book in locally

Really friendly staff. One slight problem is that there was a misunderstanding around whether I needed to pay for my MOT but it was easily sorted

Nice and relaxing waiting room coffee

Booking experience was easy and car was ready at promised time.

Did exactly what they said they would do

Simple oil change but dealt with efficiently

Just great service

Excellent

Really friendly staff, service video was fab and was kept updated throughout.

They quickly found what the problem was ,which incidentally ,wasn't what I had been led to believe was the problem by an independent garage. I was very relieved to have it sorted by Mini Cardiff!

It was faultless in all respects

Iwan was amazing

Quick and efficient service

Good advice given

Very happy dealing with my local dealer.

Staff were very friendly and efficient. All work was carried out to the standard I would expect.

Staff were efficient and knowledgeable and everyone went above and beyond to make buying my new Mini a great experience.

Impressed with the video looking over the issues I raised.

Easy and efficient booking, good reception on arrival with full explanation of work carried out at handover . excellent.

I was expected, kept up to date during the service. Ensured I was comfortable waiting, everyone was polite and I felt confident the car was be8ng well serviced.