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Customer Reviews.

service

5

Good

06 October 2021

service

5

Friendly customer service, nothing too much trouble

05 October 2021

service

5

Resolved all my issues and even followed up with a call to check if everything was okay

04 October 2021

service

5

Great experience, very efficient and even cleaned the car afterwards.

03 October 2021

service

5

Easy to book in, friendly and helpful staff, MOT and service completed within the time slot and car cleaned inside and out on collection.

03 October 2021

service

4

I prefer to use a dealership garage.

28 September 2021

service

5

Really friendly service was done while I waited snd car all cleaned when returned!!

28 September 2021

service

5

Excellent communication from start to finish, completed at time stated. Polite and helpful staff.

23 September 2021

service

5

Had a big service on my mini clubman and the car is now running first class. The receptionist was very helpful and also the car was ready on time

23 September 2021

service

5

I felt confident that the work was carried out thoroughly and was happy with the results.

21 September 2021

service

5

As above, quick and easy. The car came back looking clean

21 September 2021

service

5

Very happy, they offered cleaning service at the end and was very happy.

19 September 2021

service

5

My vehicle was completed at the time stated, it was spotless on its return too

18 September 2021

service

5

Good communications

17 September 2021

service

5

Excellent communication and customer experience

16 September 2021

service

5

Reliable booking in and service updates. Car was also washed and cleaned too.

13 September 2021

service

5

Great service

13 September 2021

service

5

We were kept informed at each stage of the repair, with an accurate date given when we could expect our vehicle to be back with us.

13 September 2021

service

5

Excellent service, keep informed if progress

12 September 2021

service

5

Delivered as promised

12 September 2021

service

5

Service desk staff were well organised, ready, welcoming and provided an excellent service inc keeping me informed throughout the servicing via messages. Explained the service plan I requested in great detail

11 September 2021

service

5

Great service & car was valeted and washed

11 September 2021

service

5

The staff were courteous, efficient and a pleasure to deal with.

07 September 2021

service

5

Excellent

06 September 2021

service

5

Because the service is always impeccable, everything is hassle free

06 September 2021

service

5

One happy customer

05 September 2021

service

5

Pleasant and helpful staff

04 September 2021

service

4

Very satisfied

03 September 2021

service

5

Kept informed from start to finish the team at Cardiff are fantastic.

31 August 2021

service

5

Excellent customer care

30 August 2021

service

5

courtesy car available, prompt service.

30 August 2021

service

5

Again always easy to have the service and work on the car done

30 August 2021

service

5

All was good

30 August 2021

service

5

Very swift and the car valet was a nice addition.

30 August 2021

service

5

Excellent customer service .

29 August 2021

sales

5

Excellent level of customer relations and service.

29 August 2021

service

4

The service itself and the arrangements made to coordinate it with courtesy car etc were faultless

28 August 2021

service

5

I was able to wait in a separate area and enjoyed a coffee while waiting. Also the car was cleaned before being returned.

26 August 2021

service

5

Car was fixed quickly and MINI was able to resolve my ongoing issue that other garages couldn't.

26 August 2021

service

5

The person who booked me in was helpful and welcoming and the car was ready on time

26 August 2021

service

5

Good service, car ready on time and cleaned

23 August 2021

service

5

Really thorough walkthrough of the checks

23 August 2021

service

5

Good experience

22 August 2021

service

5

easy booking, efficient handover both ways, trouble-free

21 August 2021

service

5

Received great service when I took my car into Sytner Cardiff the other week. Staff were very helpful and sorted the problem ASAP

21 August 2021

sales

5

Got updated on the progress all the time

21 August 2021

service

5

Fantastic staff, very effective communications, very clear information provided and the work was done efficiently and to time. The site was welcoming and well run. Couldn't fault my experience.

19 August 2021

service

4

happy with booking my car into service

19 August 2021

sales

5

Salesman was very patient

19 August 2021

sales

5

Maryna was fantastic and managed to turn the car around very fast!