Polite staff and good service

staff very knowledgeable, helpful and friendly

Always methodical.

Kept us informed with the progress of replacing my car wheel.

Was quoted one price and then on the day of the service advised it was a lot more, the service advisor who told me the quote was also off work on sick and couldn't discuss with him to how he got the price and caused a lot of stress

Would like a little less contact. For recent service/mot :Text reminder, call day before, call after, email after. Overkill of customer service.

Birthday check which is brilliant keeps you feeling confident with no motoring worries! Free valet could have been a little better!!

Car was serviced during requested time slot. Would have been 5 stars if my car has been washed as I was told it would be before I was called to collect it. Once I pointed out it hadn’t been washed the helpful staff got it done quickly.

Excellent service

Always nice and helpfull

Whenever I use the garage they are always friendly and efficient and they seem to genuinely care about the customer.

No hassle no waiting very well done

Efficient and car cleaned

The car came back with a straight forward review that showed exactly what had been checked. The video footage of the break pads and wheel treads was especially helpful.

Good customer service

Work not completed on time, but when picked up the following day the charge had been waived as a gesture of goodwill

Quickly identified the cause of intermittent electrical issues and resolved as soon as they could

A very considerate & helpful salesperson who was also extremely personable . A very good experience

Very professional.

From initial invitation from Sytner to have this ‘birthday check’ to my greeting on arrival, comfort throughout my short stay whilst the car was checked to completion an full explanation; superb wash and valet too, thanks.

On time as promised, good advice and friendly professional staff

The service was both efficient and courteous.

excellent service

Friendly relaxing atmosphere

As above they always seem to go above and beyond

It was a good service experience and efficient and completed on time.

Nice clean service centre but they don’t put seat protectors on

Organisation of the car was quick and easy. It was delivered when they said it would be and collection was painless

Very well organised.

Very understanding during my end of warranty check and went over and above normal standards

Comfortable waiting area and attentive staff

I am also pleased with Robert Bond at Cardiff, who has shown expertise in any quire I had regarding my car.

The car is only a year old. I would not expect anything less.

Absolutely no problems. That's something amazing these days but all we ask for!

A bit disappointed that I was charged for the air con when it probably didn't need doing.

Lovely staff excellent service