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Customer Reviews.

service

2

The service from the desk staff was great. However, your technician crashed our car so we're really unhappy. However, it is being put right so hopefully when the repairs are complete, we will not be able to notice the crash damage.

10 June 2019

service

5

Quick getting me booked in so I could get off and start my day. Rang me when the car was ready and dealt with me promptly when I arrived to pick up the car.

08 June 2019

service

5

Lovely people, good sign posting of progress through the day.

08 June 2019

sales

5

Good knowledgeable people, comfortable surroundings

08 June 2019

sales

4

The person we originally ordered the car with left. There was poor handover, but Tom coped really well despite this

08 June 2019

service

3.5

Bring back Allison to the service desk team. The current team are fine but not great - and Allison was great.

07 June 2019

sales

5

Sitil was very friendly and helpful and allowed us to take our time without pressure.

07 June 2019

sales

5

It came far quicker than predicted and we were updated throughout the whole process

05 June 2019

service

5

Always able to have replacement car when car in mini for anytime. Able to get in with my job

04 June 2019

sales

5

Friendly, welcoming and receptive to needs.

03 June 2019

service

5

Very professional

03 June 2019

service

5

Always very professional and helpful

31 May 2019

service

5

Very helpful and friendly staff. Love the lady who welcomes me every time. Good seating area. Clean showroom

30 May 2019

service

5

Quick and efficient,great job

25 May 2019

service

5

Didn't have to wait long to be seen, Sophie friendly and professional.

23 May 2019

service

5

Informative. Although fault could not be located, the noise has stopped.

21 May 2019

service

4

Aside from some confusion on arrival whereby the wrong registration number had been entered on your system at time of booking resulting in the service advisor claiming my car wasn't under warranty, everything else was fine.

21 May 2019

sales

5

Everything was wonderful

20 May 2019

service

5

Everything is completed on time in an efficient and courteous manner

19 May 2019

service

5

1st class as always

17 May 2019

service

5

Service done well

12 May 2019

service

4

Very helpful but did find the service quite expensive

12 May 2019

service

5

Very straightforward to get my car serviced and MOT carried out.

11 May 2019

service

5

Good service good quality

08 May 2019

service

5

Helpful staff I trust

07 May 2019

service

3

Not on time and did not have the part so got to go back again after taking a day off

06 May 2019

service

4

Good service

30 April 2019

service

5

the service advisor lisend to what i requests .

28 April 2019

service

5

Efficient and helpful without being pushy

27 April 2019

service

4

.

27 April 2019

service

5

No issues everything as expected great service from service consultant

23 April 2019

sales

5

I was made to feel very welcome from the moment I walked through the door. The sales team were very friendly and the whole experience choosing my new Mini was made extra special with the help and advice from Rhys Thomas-Oxenham.

23 April 2019

sales

5

Please see answer above.

23 April 2019

service

5

Great customer service

22 April 2019

service

5

Job completed promptly

22 April 2019

service

5

I spent a pleasant morning reading and drinking coffee.

19 April 2019

service

5

Easy book in and phone call when car was ready

18 April 2019

service

5

The service was completed on time and the complementary valet was much appreciated.

18 April 2019

service

5

Work carried out to a very professional standard.

18 April 2019

service

5

Service was carried out very quickly and a phone call to say the service was finished.

17 April 2019

service

5

The staff were all fine.

17 April 2019

service

2

I had to wait quite some time to be dealt with. I was also asked if I would like my car cleaned but when I had it back it hadn't been cleaned.

15 April 2019

service

5

Never had a bad experience

15 April 2019

service

5

Service was spot on.

15 April 2019

sales

5

Very flexible and informative.

15 April 2019

service

5

Polite and helpful service.

14 April 2019

service

3

The. car was not valeted and there was no room to park the vehicle when I arrived.

13 April 2019

service

5

Felt confident in hat was sone

13 April 2019

service

5

Sophie and Connor very helpful at the Service Desk. All my questions were answered very well.

13 April 2019

service

5

Swift dealing with the problem and keeping me updated in the process.