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Customer Reviews.

service

2

Issue with vehicle remains unresolved. Awaiting further information from Mini...

10 April 2018

service

5

Ryan was excellent as well as all the staff

10 April 2018

sales

5

Paul Wright was superb. He was very helpful at all stages. He sold me my first mini three years ago and was just as helpful then.

09 April 2018

sales

5

Friendly and knowledgeable staff

09 April 2018

service

5

Honest report and all faults rectified

08 April 2018

service

4

Prompt and friendly service from all the people who worked there.

07 April 2018

service

4

It was all fine

06 April 2018

service

5

Excellent service

05 April 2018

sales

5

I was kept informed of any updates of my car, when collecting my car all was talked through throughly and wasn’t rushed

05 April 2018

sales

5

I purchased the new car through the Cardiff garage - the staff were very friendly, helpful and really went out of their way to find the right car and deal for me. They were extremely patient throughout.

05 April 2018

sales

5

Couldn’t fault the whole process

04 April 2018

sales

5

We felt Ryan Knapman went over and above in terms of helpfulness. My husband is disabled and in a wheelchair, so we needed to check that the car was suitable. Ryan was genuinely concerned to see that this was the case and was never pushy. Thankyou.

04 April 2018

sales

5

Fab sales guy very informative

03 April 2018

service

4

Good job

03 April 2018

sales

5

Alison On service & Carys on Sales are very professional and look after us -- This is the Key to customers coming back - Good customer friendly staff

03 April 2018

service

5

Excellent customer service. Very pleasant and knowledgeable service staff. Car serviced (and cleaned) to my satisfaction.

03 April 2018

service

5

Goo, quick service. Tea/coffee and biscuits immediately offered and served to us.

03 April 2018

service

4

Hire car wasp or and the car was retuned with no charge & little fuel (despite it leaving me with both)

03 April 2018

sales

5

Very helpful, friendly and proactive service

03 April 2018

sales

5

Sytner Cardiff is exceptionally well run and managed. Staff are invariably polite, helpful, friendly and respectful. A strong sense of identity is fostered and maintained.

02 April 2018

service

5

Well deserved

02 April 2018

service

4

Jordanne was fantastic...very helpful went over and beyond to contact Hereford and made the service less stressful

02 April 2018

service

3

I had warned Mini that a couple of things needed fixing about weeks before my appointment when I booked. Was disappointed to learn that these parts needed ordering when 1. I had told you what was wrong 2. This is Mini and should have all the parts

02 April 2018

sales

4

Almost flawless. Was treated well, given a great financial deal and all was followed up well. The only small point was that preparation for the final handover (receiving info and paperwork to be returned) was a bit last minute.

02 April 2018

sales

5

Very friendly and helpful staff.`Paul Wright made the motability experience easy and very helpful.

01 April 2018

service

3.5

The dealership provides a high standard of customer service and workmanship

30 March 2018

sales

5

The salesman knew his business.

29 March 2018

service

5

Job done efficiently and quickly.

28 March 2018

service

5

All work completed as specified.

28 March 2018

service

5

Efficient service and fully informed of details including a video of the health check.

27 March 2018

service

5

Lovely surroundings for customers. Staff attentive but not pushy.

27 March 2018

sales

5

Excellent salesman and dealer Sytner mini Cardiff and aftercare

27 March 2018

service

5

First class. All went very smoothly.

27 March 2018

sales

5

Great communication regarding updates about car status.

27 March 2018

sales

5

Paul was a pleasure to deal with and went out of his way to make the whole experience of buying the Mini a pleasure. I also really appreciated being collected from home on the day I was collecting my new car.

26 March 2018

service

5

Jordanne on the Service desk was helpful and informative. The service was undertaken promptly with good customer feedback

26 March 2018

service

5

Very helpful staff and mini service completed within time limit.I would still prefer a pick up service for the car which has now been stopped.

25 March 2018

sales

5

Comprehensive service

23 March 2018

service

5

Sorted the problem and cleaned the car.

22 March 2018

sales

5

The process was smooth

22 March 2018

service

5

Completed timely

22 March 2018

sales

5

Lovely member of staff,lady fun and helpful,a good experience

21 March 2018

sales

5

From the moment we decided to take a look at the mini to the moment we signed on the dotted line(!) we felt we were being looked out for. We were made to feel very at home.

21 March 2018

sales

5

Very friendly and supportive staff

21 March 2018

service

4

Prompt

20 March 2018

sales

5

Great service, delivered on time very happy

20 March 2018

service

5

Jordan was lovely and managed to get the service team to arrange a full hoover inc the boot where my very hairy Jack Russell Alfie sits

20 March 2018

service

5

A comfortable place to spend 90 min.

20 March 2018

service

5

Very efficient service.

16 March 2018

sales

5

Excellent service.