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Customer Reviews.

service

5

All the staff are so friendly and very professional. Nothing is to much trouble .Help is always at the end of the phone .

23 May 2022

service

5

Easy to book, great service, extremely helpful staff.

22 May 2022

service

5

Very Efficient and always met with a smile

22 May 2022

service

5

Very helpful staff

20 May 2022

service

5

Excellent

15 May 2022

service

5

As always I experienced brilliant service from Mini Cardiff

12 May 2022

service

5

Excellent all round

11 May 2022

service

5

Quick and efficient service and a transparent and informative process.

08 May 2022

service

5

Overall service was great

04 May 2022

service

5

Speedy and even washed the car

04 May 2022

service

5

Great customer service

03 May 2022

service

5

Worked hard to get my car serviced without delays

02 May 2022

service

5

Seasonal service went well and returned a week later so as to get the map update as it needed to done through the computer and software update. Well pleased with the service off your staff.

30 April 2022

service

5

The job was done quickly and with no mishaps. My courtesy car was there as needed and the staff are great

29 April 2022

service

5

Just great from dropping car off, to keeping me up to date . Staff were friendly and helpful.

28 April 2022

service

5

Excellent service

26 April 2022

service

5

It was great

23 April 2022

service

5

They never disappoint, customer service is impeccable

23 April 2022

sales

5

Easy to purchase new car, the unavoidable delays out of mini's control where communicated quickly and explained in detail, Rachel kept in touch and answered any questions and kept me up to date on progress.

22 April 2022

service

5

Seamless great experience

22 April 2022

service

5

Problem fixed

21 April 2022

service

5

Great service from Sytner Cardiff. Always friendly and welcoming and plenty of feedback. If I had to be picky it would be nice if when carrying out software updates they saved and reloaded personal settings. But EVs are new, maybe I should have known

19 April 2022

sales

5

I went in for the first service of my mini and left having ordered a new electric mini. Russell at Sytner Mini spent time exposing all the features of the car. It is an awesome car and such fun to drive.

18 April 2022

service

5

They did exactly what was needed

17 April 2022

service

5

My car went in on Monday afternoon, the work to start on Tuesday and I picked up my car Wednesday. Very good service compared to other main dealers I have had business with in the past

15 April 2022

service

5

The whole experience was very pleasurable, when I arrived I was greeted by Josh who made me a hot drink. Then Chantelle looked after me while I was waiting, she was very knowledgeable and gave me valuable advice. The technician did a excellent job.

12 April 2022

service

5

Very friendly staff & efficient service

12 April 2022

service

5

Fully informative, video provided. Great timing.

10 April 2022

service

5

Quick, polite service. Job completed thoughroughly and on time.

10 April 2022

sales

5

Sales team very experienced and very helpful

09 April 2022

service

5

Quick and easy to book in locally

09 April 2022

service

4

Really friendly staff. One slight problem is that there was a misunderstanding around whether I needed to pay for my MOT but it was easily sorted

08 April 2022

service

4

Nice and relaxing waiting room coffee

07 April 2022

service

5

Booking experience was easy and car was ready at promised time.

04 April 2022

service

5

Did exactly what they said they would do

04 April 2022

service

4

Simple oil change but dealt with efficiently

04 April 2022

service

5

Just great service

03 April 2022

service

5

Excellent

03 April 2022

service

5

Really friendly staff, service video was fab and was kept updated throughout.

03 April 2022

service

5

They quickly found what the problem was ,which incidentally ,wasn't what I had been led to believe was the problem by an independent garage. I was very relieved to have it sorted by Mini Cardiff!

03 April 2022

service

5

It was faultless in all respects

03 April 2022

sales

5

Iwan was amazing

03 April 2022

service

5

Quick and efficient service

03 April 2022

service

5

Good advice given

31 March 2022

sales

5

Very happy dealing with my local dealer.

29 March 2022

service

5

Staff were very friendly and efficient. All work was carried out to the standard I would expect.

29 March 2022

sales

5

Staff were efficient and knowledgeable and everyone went above and beyond to make buying my new Mini a great experience.

29 March 2022

service

5

Impressed with the video looking over the issues I raised.

28 March 2022

service

5

Easy and efficient booking, good reception on arrival with full explanation of work carried out at handover . excellent.

28 March 2022

service

5

I was expected, kept up to date during the service. Ensured I was comfortable waiting, everyone was polite and I felt confident the car was be8ng well serviced.