Friendly customer service, nothing too much trouble
Resolved all my issues and even followed up with a call to check if everything was okay
Great experience, very efficient and even cleaned the car afterwards.
Easy to book in, friendly and helpful staff, MOT and service completed within the time slot and car cleaned inside and out on collection.
I prefer to use a dealership garage.
Really friendly service was done while I waited snd car all cleaned when returned!!
Excellent communication from start to finish, completed at time stated. Polite and helpful staff.
Had a big service on my mini clubman and the car is now running first class. The receptionist was very helpful and also the car was ready on time
I felt confident that the work was carried out thoroughly and was happy with the results.
As above, quick and easy. The car came back looking clean
Very happy, they offered cleaning service at the end and was very happy.
My vehicle was completed at the time stated, it was spotless on its return too
Excellent communication and customer experience
Reliable booking in and service updates. Car was also washed and cleaned too.
We were kept informed at each stage of the repair, with an accurate date given when we could expect our vehicle to be back with us.
Excellent service, keep informed if progress
Delivered as promised
Service desk staff were well organised, ready, welcoming and provided an excellent service inc keeping me informed throughout the servicing via messages. Explained the service plan I requested in great detail
Great service & car was valeted and washed
The staff were courteous, efficient and a pleasure to deal with.
Because the service is always impeccable, everything is hassle free
One happy customer
Pleasant and helpful staff
Kept informed from start to finish the team at Cardiff are fantastic.
Excellent customer care
courtesy car available, prompt service.
Again always easy to have the service and work on the car done
All was good
Very swift and the car valet was a nice addition.
Excellent customer service .
Excellent level of customer relations and service.
The service itself and the arrangements made to coordinate it with courtesy car etc were faultless
I was able to wait in a separate area and enjoyed a coffee while waiting. Also the car was cleaned before being returned.
Car was fixed quickly and MINI was able to resolve my ongoing issue that other garages couldn't.
The person who booked me in was helpful and welcoming and the car was ready on time
Good service, car ready on time and cleaned
Really thorough walkthrough of the checks
easy booking, efficient handover both ways, trouble-free
Received great service when I took my car into Sytner Cardiff the other week. Staff were very helpful and sorted the problem ASAP
Got updated on the progress all the time
Fantastic staff, very effective communications, very clear information provided and the work was done efficiently and to time. The site was welcoming and well run. Couldn't fault my experience.
happy with booking my car into service
Salesman was very patient
Maryna was fantastic and managed to turn the car around very fast!