SERVICE

4.5

NEW CAR SALES

5.0

158 ratings and 113 comments received in the last 90 days.

17 January 2024

Service was great and kept me informed from the off until I picked it up and checked in with afterwards too.

15 January 2024

A few issues developed while waiting for delivery - waiting for mini to release the car to dealer - confusion over the allocated registration number. Feel the dealership should use phone calls rather than emails - would improve communication

11 January 2024

Down to the amazing staff that helped with everything and went the extra mile for us

11 January 2024

As above.

09 January 2024

For the overall service and quality of the car.

01 January 2024

I can only repeat my comments above, thank you so much.

01 January 2024

All the staff at Sytner Mini are very welcoming, it is a lovely showroom & comfortable, staff made things easy for the purchase our car. After sales with Mini are very good, Russell called us the next day to check everything was going well.

30 December 2023

Staff were VERY keen to help, although there was a very irritating delay in delivery.

30 December 2023

Amazing everything was though of by Tom

19 December 2023

Both Rachel Fogg and Justin made the experience so easy and enjoyable.

18 January 2024

I was deceived. Went for a second opinion to a specialist - which confirmed this.

17 January 2024

Friendly staff. Not overpriced. Honest

17 January 2024

Excellent

17 January 2024

Again customer service was outstanding, nothing was to much trouble for them

17 January 2024

All was well until I tried to take a call on my mobile which kept going through to my car outside after being dealt with. The receptionist said she could deal with this issue, took my phone and disconnected it from the car. See below

17 January 2024

Excellent service

17 January 2024

The only issue is that the update I went in for, which was to get the new 20mph speed limit updates on the computer, aren't particularly accurate. There's quite a few 20s should be 30s, and vice versa. Almost pointless doing it.

17 January 2024

Quick service in the time advised and very good communication. Great facilities whilst I waited.

17 January 2024

Great customer service, helpful staff.

17 January 2024

Didn't take long car was cleaned too after service

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